Introduction of events and activities that will be held around the Odawara area, such as the "Town Walk"


Privacy Policy

Odawara Trip has created the following privacy policy guidelines, created a mechanism for protecting personal information, and by ensuring that all employees understand the importance of protecting personal information and making thorough efforts to do so, shall implement the protection of personal information.

Management of personal information

In order to keep the personal information of our customers accurate and up to date and to prevent unauthorized access to personal information, Odawara Trip shall establish a security system, maintain the management system, and will take measures necessary such as thoroughly training of employees as well as implementing safety measures and strictly manage personal information.

Purpose of use of personal information

Personal information collected will be used by Odawara Trip for communication, sending business information, answering questions, and sending e-mail and documents.

Prohibition of disclosing or providing personal information to third parties

Odawara Trip shall adequately manage personal information obtained from customers and shall not disclose personal information to third parties except in any of the following circumstances.
  • When a customer has given consent to do so.
  • When Odawara Trip, in order to provide a customer with a requested service, discloses the information to a contractor entrusted by Odawara Trip with business.
  • When disclosure is required due to laws and regulations.

Security Measures for Personal Information

Odawara Trip is taking superior security measures in order to ensure the accuracy and security of personal information.

Inquiries made by individuals themselves

Should customers themselves wish to make inquiries into, modify, delete, etc. their personal information, we will allow them to do so after verifying their identity.

Revisions, and observance of laws, regulations, and standards

Odawara Trip shall while complying with Japanese laws which apply to the storage of personal information and also observing other standards, review the content of this policy and strive to improve it.


For inquiries regarding the handling of personal information by Odawara Trip, please contact us at the address listed below.

Odawara Trip (within General Incorporated Association Odawara City Tourism Organisation)
250-0014, Kanagawa Prefecture, Odawara, Jonai 1-21
Tel: 0465-22-5002 FAX: 0465-22-5027